0000003701 00000 n (801) 364-0344 If you stop pedalling then the bike will also come to a stop. Instead, a port located just above the bottom bracket provides easy access to charge the battery. (When the bike is stationary or descending). The code iam getting is E0600. Sunday: Closed, 1352 White Pine Canyon Rd This section is intended for developers who are debugging system errors. Also, the released dust particles from the brake levers can cause speed sensor error. The battery was down to red and I charged it fully. It may not display this or other websites correctly. That voltage should match your battery. Properly inspect all the visible connections and see if the display is adequately engaged or not. If you drop below 15mph the motor will automatically re-engage but above 15mph it's all down to you. JavaScript is disabled. All Ribble e-bikes are fitted with the Iwoc button on the top tube. To turn the system on, short press the button and the LEDs will illuminate. It wont function correctly, indicated by, The battery voltage is too high to run the bike. This is a Class 1 e-bike, so the maximum pedal-assist speed is 20 MPH. Also, check if there is any silicon interference or corrosion damage. I typically charge 80-99 percent right before use but I do charge overnight (8+hours) about once a month to balance out the cells entirely. Check wires in the motor connector carefully, push the wires in all the way to make sure they are connected properly. For any error, your electric bike will flash a light indicator or display an error code. How does the motor work? 2014/15 Easy Motion Evo City Error Code 12, EBike sensor battery low warning on M20 Gain. Check sensor speed. The male and female prongs should have a positive connection. It occurs when a biker pulls the throttle cable without slowing down first, resulting in abnormal responses. Solution: Turn off the system to cool down to the permissible temperature or let the drive unit heat up in case of low voltage. If this method does not work, unplug the throttle from your kit and get a new one. This advanced motor system was first conceived by a team of engineers and cycle enthusiasts at the German automotive giant MAHLE. Your payment of $15 goes to an industrywide fund that ensures batteries from Cannondale e-bikes are recycled at end of life and do not end up in landfills. Select a point to choose it as your selected destination, Bike Connection status to EBM: indicated connection status to Engine Maps. I then put it on charge for a few hours and when I took it for a ride today it kept flashing pink lights. See the dealer to solve this issue. Ebikemotion recommends using an iPhone 4S or newer, as well as Android 4.3 or newer. At times this error can be linked to the internal controller or the motor. In any case, here are a list of potential error codes. Check charge point and charger. How do you change between the Cycling Modes when you are riding and you dont have a phone? Speed Sensor error - Motor consumes but Speed not received from sensor. You can find more detailed information about the companion app in our separate MAHLE app blog. Engine maps allow the rider to adjust the maximum amount of power put out at each assist level. The Mahle My Smartbike App in Motor Maps shows 3 (three) standard modes Eco, Urban and Sport. It happens when there is a wrong software installation for the line series (performance line) or the type of bike, e.g., speed/cruise, gearbox in the hub, or derailleur. The throttle may be loose or damaged. 0000010427 00000 n However, if you feel that these pre-sets are not quite to your liking and you are reasonably tech-savvy, you can also customise the power that each level offers. This is often referred to as electric bike error 5 No return alert - a reminder that youre approaching the point in which you have less battery than necessary to return to the starting point. 6YVL. This increase in total capacity of the system will make it possible to increase the autonomy achieved with the internal Bosch Intuvia Owner's Manual. Read on to find out how to turn your smart device into a dedicated training tool for your Ribble e-bike. Let it cool down before using the bike again. Press question mark to learn the rest of the keyboard shortcuts. It will switch into an emergency mode or stop working completely. 0000007449 00000 n We use cookies to ensure that we give you the best experience on our website. The display itself is used to indicate the selected power level, available battery level, and more. Not really sure what else to suggest here if there are no codes shown off. I am trying to understand the relationship between Cycling Modes and Assistance levels. Regardless of whether you have a bicycle or not, the Ebikemotion app can help you arrive at any destination through smart, bike-specific mapping. If you need advice on compatible belts please contact us. If the error is not solved, replace the battery, Excessive switch temperature. The bike obviously goes faster if in freemode but I cant get the right setting. Select the Pulsometer option and follow the instructions. The Ribble Hybrid AL e was selected for an Editor's Choice award in 2020. In the meantime, if you continue to ride with the range extender connected it will clear the fault once the main battery discharges a little. Now the second bike had done the same thing after only one ride a few weeks ago. MonFri: 9am7pm Solution: Change your bike battery by calculating the necessary voltage (not more, nor less). Just like any other machine, electric bikes break down. Unplug brake pads, and to check each brake, restart the bike. To activate 'walk assist' mode simply hold Button B for 1-second. Contact us for further assistance. Error in the communication with the Remote control. If code persists, test with a new controller. Temperature too low during use. 0000003817 00000 n I am delighted with the machine super fit. Enable auto pause - pauses in the same way as your GPS cycling computer stops. There are 3 levels of power assistance for you to choose from. Solution: Check if the speed sensor and magnet have been installed correctly. Does that mean you are simply choosing the Assistance Levels that you "mapped"to the controller in Motor Maps. What should I do if my treadmill is slipping? There should be no LEDs lit up. 6.4 oz. What electronic drive system does it use? 0000009524 00000 n The Battery Pack voltage is not correct for this system. Looking for inspirational places to ride? If the problem persists, contact your eBike dealer. I say Feb because it hooked it up to a battery charger and tested it then to see if it was still working and had no issue with it. . I never got an email and I can create an account. During the start-up procedure, the button will initially turn green to indicate everything is working correctly. EHZE*d[Q+{v`;Msw [o6m=o}z)K:1kh4h>MvvFUR&ctvNck6]5TLS|F}oWLcq)r1rF99,d;3"%p ]%p ]%p ]%p ]%kE^5xC'r1CN9s:t1C6lf0Cl1^ Current supplied by the Battery Pack is too high. Solution: Try reconnecting all the primary wiring harness connections and the motor lead connection with the speed sensor and battery. Then check input voltage (P03) through your LCD Display parameters. Each setting offers between 30% and 100% of a set percentage of the total power output. Throttle Error This error occurs when a throttle cable is damaged or loose. %%EOF Same as above but this time with the top tube mounted button. Replacing the, Why would you consider upgrading electric bicycle battery from 48v to a 52v battery, Health and the environmental benefits of ebikes. If the battery prongs are not lined up correctly, the electrical circuit wont be complete. do NOT contact me with unsolicited services or offers. As Jaxx says, the ebikemotion app can be a bit buggy. I spoke to the dealer and he said there should be an error message posted. If you are new or planning for purchasing an electric bike, then this guide is for you. Same issue for me. A local Orbea service centre to me updated the firmware, job done. Les diffrentes erreurs possibles sont : Erreur 21 ou Erreur 30 : Problme de connexion (cble mal branch) Erreur 24 : Problme sur le cble du moteur (mal branch ou abm) Erreur 25 : Levier de frein engag l'allumage (c'est a dire que lorsque vous allumez votre vlo et votre cran, il ne faut pas rester appuyer sur les leviers de freins) I have the same problem with the ebikemotion iWok flashing pink on my Ribble bike. Reddit and its partners use cookies and similar technologies to provide you with a better experience. Most battery systems use a generic programmed BMS, this only allows cell balancing at the top end of the cell voltage. Ebikemotion Support Section Videos listed below require a Cycling Prophet account Click the owl icon to create an account if you don't have one already Introduction To Ebikemotion 50 pts. Every error code outlines different issues with the bike. Solution: The best way to solve this is by loosening the controller to unplug and replug the hall sensor plug. The ebikemotion ones are inordinately expensive at 549 . Charge the battery with the original Bosch charger based on the information given in the Bosch's instructions. The link above does not show all the error codes, at least not the one I got which is 201. Ebikemotion have issued a firmware update to solve this. Firstly, you will need to download the app from the Apple Store or Google Play Store for Android. This image depicts where the battery level is displayed on the handlebar mount and what each colour represents. 0000029939 00000 n It commonly occurs when there is a connection issue in the mount and battery. Please let me know how to get around these problems, Hi I have recently bought an Orbea 20M and have tried many times to open an account but I just cant seem to manage it it just keeps say that I dont have internet connection when I no I have or it just says its has a problem , can you please help me, many thanks Peter, My wife has trouble working out which power level she is in on her Ribble. It also goes over what other colors might mean, and how to use the IWOC ONE to use your e-road bike to it's fullest. This wrong tendency will lead the throttle abnormality to break or damage. This can be very annoying if left on, be sure to turn it off! O7 error seems to refer to battery voltage, but we would greatly appreciate any suggestions or help from you or whomever we could reach out to. If the IWOC button stays white only, my first instinct is to connect the bike to the Ebikemotion app. 2 minutes in the shop and done. The temperature sensor of the controller has been damaged or disconnected. Pink Flash - There is an error in the system. Make sure that the brake lever is not pulled back and that the cut off switch is not engaged. Common ebike errors may include: This error occurs when a throttle cable is damaged or loose. It's very frustrating that my shop only has the ability to update firmware. Enabling you to ride the bike just like any traditional non-assisted bike. If the problem persists, contact your eBike dealer. Check the wires of the pedaling sensor (PAS) and Motor Sensor. Thanks Why would this be useful? How do I charge the battery? (435) 214-7287 The app raises interaction between bike and rider to a new level. You can specify a maximum heart rate limit and when this threshold is reached the motor will automatically kick in to provide assistance. If the problem persists contact your eBike dealer. Good Evening, But, what was it about this particular system that made us choose it over the others? Too high current voltage to a battery pack. Create an account to follow your favorite communities and start taking part in conversations. f. Turn on the . With your e-bike purchase, you have the option to link to the MAHLE SmartBike Systems companion app. Download the Ebikemotion app, available on the Apple App Store or Google Play Store. Had to take it back to Evans and they changed it for a new bike (after a two week wait and a second trip to the store). E-Bike Classification Class 1: pedal assist up to 20 mph Motor Mahle ebikemotion X35 250W Battery Capacity (Wh) 250 watt hours Weight 32 lbs. Error codes tabled below could be different from ebike motion error codes. Controller error could result from one of the plugs from the controller not being correctly connected to the motor. Leave the battery connected to the charger for 2 hours after the charge ends to balance the cells. Check your brakes first. Please reduce the demand. Once you have successfully registered, the app will automatically provide you with a LINK MY SMARTBIKE option (pictured). Seller claimed it was a faulty PAS (Hall effect) sensor, but it was something more obscure (Phase III connection error: Erorr code 24), which sounded more motor like to me. I have a new hub kit and the first time l switched the display on it threw up an 8h code. If error code remains, test with new motor core and controller error. Here is the issue: after the ride I review my activity but I don't see any error message.