It is entirely at the airline's discretion to provide you with a seat on a later flight. We recommend you continue to watch your airlines specific policy and encourage you to reach out to them and ask them to extend the deadline if needed. We may also disclose your personal information to our overseas related entities and to service providers who perform services for us within and outside the UK. If you are not finding a price point that works for you, continue to check to see if something becomes available. We offer exclusive student flight discounts that cant be found anywhere else and offer steeper flight and travel deals when we know students want to travel. All such providers are independent contractors and are in no way affiliated with StudentUniverse or any of StudentUniverses affiliated entities. Prices are subject to increase prior to the time you make full payment. Check with the Centers for Disease Control and Prevention for current information prior to and during your travel. Travel Clinics, operated by Masta Limited, provide comprehensive travel health advice and same day vaccination and anti-malarial services. In some cases, where neither we nor the travel service provider are able to do so for reasons of insolvency, an alternative ATOL holder may provide you with the travel services you have bought or a suitable alternative (at no extra cost to you). To find out if there is a fare difference for the change you are looking to make, please contact us by phone. Then, on that page pick the best promo code, or deals, you interested and click the 'View Coupon' button. You will need to input your traveling companions' details before entering your credit card information. We will message those requirements to you (if there are any) prior to you making any purchase. However, some countries (Iceland, Greece, etc.) Please reconfirm your flights at least 24 hours prior to departure. By agreeing to these Terms, you expressly acknowledge your acceptance of these conditions (i.e. We do not warrant the accuracy of information provided by any external service and accept no liability for any loss or damage which you may suffer in reliance on it (except to the extent caused by fault on our part). We are committed to protecting your personal information and will process your personal information in accordance with our Privacy Notice, available online at studentuniverse.co.uk/students/privacy-notice or in store. When you make a booking with us, you acknowledge and agree that we will be acting as an agent only for the relevant tour organiser or travel service provider, including in relation to packages that we arrange, and that neither StudentUniverse nor any of its directors, employees or agents has any liability of any nature in connection with the relevant travel service, except as set out in these Booking Conditions and the Package Travel Regulations. Write a Review. Check airline policy for official rules and know that you can always ask the airlines for a request to change the route. Please note, you may not meet the eligibility requirements and may be required to obtain a visa. For all online air bookings, full payment is required at the time of purchase. All bookings are made on your behalf subject to the terms and conditions, including conditions of carriage and limitations of liability, imposed by these travel service providers. For any fare we advertise, we first check to make sure there are some available seats. Anyone can book with us, just not everyone will be able to get access to special discount student fares. Most airlines have issued one free change and you may be eligible to cancel for future credit. StudentUniverse does not guarantee that the prices of student plane tickets found on this website are the most competitive in the market. Travel insurance is recommended for all bookings. If you can pay with the same credit card, book together by searching for more than 1 person, and following the steps in the checkout process. We will rely on the authority of the person making the booking to act on behalf of any other traveller on the booking and that person will bind all such travellers to these Booking Conditions. Verify your student status to purchase exclusive student fares. In addition, and without limitation, StudentUniverse is not responsible for, and need not make any reimbursement or refund for, any injury, loss, death, inconvenience, delay, or damage to person or property in connection with the provision of any goods or services if resulting from acts of God, force majeure, illness, disease, pandemic, quarantine, acts of war or civil unrest, insurrection or revolt, embargoes, blockades, boycotts, animals, strikes or other labor activities, criminal or terrorist activities of any kind, overbooking or downgrading of accommodations, weather conditions, sanitary conditions, lack of medical care, mechanical or other failure of airplanes or other means of transportation, any failure of any transportation mechanism to arrive or depart on time, or any other matter not within StudentUniverses direct control. When you buy an ATOL protected flight or flight inclusive travel through us you will receive an ATOL Certificate. This maximum amount will only be payable where everything has gone wrong and you have not received any benefit at all from your package travel arrangement. How much can I bring? Change rules and fees can vary tremendously. You will need to have the card number, expiration date, CCV (3 or 4 digit security code), name as it appears on the credit card and the billing address. Alternatively, you can contact ABTA Information Department on 0203 117 0599 (calls will be charged). Please understand we are working as hard as we can to help everyone. Generally, we will only disclose your personal information to these overseas recipients in connection with facilitation of your travel booking and/or to enable the performance of administrative and technical services by them on our behalf. In securing the reservation with your credit card details, you confirm that you and all travelers are over the age of eighteen (18) and that you are solely responsible for the remainder of the payment to the accommodation provider upon arrival. I have questions about baggage. Bad. Due to the large volume of requests, our teams are currently prioritizing customers whose travel is scheduled within the next 72 hours. Failure to produce either may result in the provider refusing to honour the reservation. No representation or description of the protection made by StudentUniverse to you constitutes a binding assurance or promise about the protection, and you agree not to rely upon any such representation. Travel carriers and local authorities at travel destinations may require specific testing prior to boarding and/or upon arrival at your destination, including, but not limited to, a temperature check as a result of the COVID-19 pandemic. To the extent of any inconsistency between a travel service providers terms and conditions and the terms and conditions set out herein, the travel service providers terms and conditions shall prevail, save to the extent that any provision in the travel service providers terms and conditions is deemed to be invalid or unenforceable. If, for any reason, any travel service provider is unable to provide the services for which you have contracted, your remedy lies against the provider, and not against StudentUniverse. No, all flights are non-transferable and cannot be used by anyone other than the ticket holder. If your flight gets cancelled by the airline and you still need to fly your best options are to either call us so an agent can re-book you or simply purchase another flight. Change penalties will be listed underneath your itinerary under 'Change & Cancel.'. You will be given immediate feedback on whether the code worked and if not, why. Our Privacy Policy, which you agree may be updated from time to time in our sole discretion, is available for viewing at https://www.studentuniverse.com/about-us/privacy-notice. Your help in finding any issue that our QA team missed would be greatly appreciated (and is usually rewarded). If payment is not received from the issuer for any reason, you agree to pay us all amounts due immediately on demand. We recommend that you consult with your doctor or specialist clinic before commencing travel. Where we disclose your personal information to a third party overseas recipient, you agree that the recipient may be located in a country with laws that do not protect personal information as stringently as those of the UK. We will confirm the correct price with you at the time of payment. You may be denied entry onto your carrier and/or entry upon arrival at your destination, or be required to self-quarantine at your destination and upon your return to the United States. How do I change or cancel my flight ticket? If you already flew the outbound portion of the flight, the credit will be for about half, or the amount of the return portion of the flight. Forced overnight stays for any reason, including changes of itinerary, are not the responsibility of StudentUniverse. You can also update your email address to a more permanent one on your account any time. No date changes are permitted outside of your tickets validity period. If you are actually not allowed to enter a country because of a travel restriction, you may be eligible for a refund, depending on your airlines policy. Some countries also require a machine-readable passport and/or unstamped available pages. Name changes are not permitted in any instance (subject to the section below If you transfer your package holiday). Please see our booking conditions for information, or for more information about financial protection and the ATOL Certificate go to: www.atol.org.uk/ATOLCertificate. In addition to our administration charge, you will have to pay the travel service providers applicable cancellation charges. Anyone can book with us, just not everyone will be able to get access to special discount student fares. We strive to resolve any dispute amicably. We encourage you to review the privacy notices of any third party service provider whose services we arrange on your behalf. Please contact us by phone if you are having technical difficulties on our site. StudentUniverse is part of the Flight Centre Travel Groupone of the world's largest travel companies. Your credit is only good for the original airline your flight was booked with, and you'll need to give us a call to rebook. Also, be advised that certain foreign facilities such as air-conditioning systems in public places, hotels, and motor coaches may not be up to U.S. standards. The currency your card will be charged in will be noted at time of checkout (in the US, the vast majority of what you purchase is charged in USD). If you do not fulfill the age and status requirements of your ticket, your booking may be cancelled. That depends on a variety of factors, including the Covid case levels in your home and in the destination, your personal health and comfort levels, the restrictions of your home country and destinations and other factors. We strongly encourage you to check all dates, details and restrictions (including whether the booking is non-refundable, non-date-changeable or subject to cancellation and amendment fees). This applies to future travel credit as well. More information on key rights under the Package Travel Regulations can be viewed at: studentuniverse.co.uk/students/package-travel-rights. We really cant speak to any insurance questions. Take advantage of our promo codes and special offers to save even more. In some cases, failure to present required vaccination documentation (e.g. StudentUniverse is not responsible for an airlines not providing you with a seat on a later flight, nor any additional charges the airline imposes for this reason, nor the full loss of value in your ticket. If you require your confirmation email to be resent please contact us. Further information on the Code and ABTAs assistance in resolving disputes can be found at abta.com. Before traveling, make sure you check what is required by way of visas, testing or transit requirements for each country you'll be traveling through. You may check and correct any input errors in your booking up until the point at which you submit your order by clicking "Finalise Order". Packages cover a Such a change is deemed to be a minor change. If the credit card is declined, you guarantee that you will settle any amounts owing to StudentUniverse immediately by money order or payment in cash. In these circumstances (except where you have failed to pay the final balance) you can either have a refund of all money paid or, if available, accept an offer of alternative travel arrangements of comparable standard (we will refund any price difference if the alternative is of a lower value). Sometimes we and/or our partners are able to offer promotion codes that will give you an even better deal on your flight. By providing personal information to us, you agree that our Privacy Notice will apply to how we handle your personal information and you consent to us collecting, using, disclosing and otherwise processing your personal information as detailed in our Privacy Notice. When you check in at the airport gate, make sure you give the airline agent your frequent flyer information, or you can call the airline directly to make sure they have your frequent flyer information in your flight record. Most Popular. If you are not sure whether your ID complies, please check with our local state department of motor vehicles, or visit www.tsa.gov/real-id. The name on the credit card can be different than the name of the traveler. Beginning January 26, 2021, all travelers entering the USincluding US citizenswill be required to provide proof of a negative COVID test taken within 3 days prior to your flight. For students and those under 26, our cheap flights, hotels and tours make it affordable to travel anywhere you want to go. If you do not check-in on time or cancel your flights prior to departure, the airline can cancel out your flight and any subsequent flights, and prohibit any changes or refunds. Baggage is entirely at owner's risk. Eligibility, Joining, and Website Information, Itineraries with more than 2 destinations. These charges can be up to 100% of the cost of the booking, regardless of whether travel has commenced. If your travel is further out, please wait and call us closer to your flight or message us via email or facebook messenger. You are solely responsible for any such fees as well. There are also plenty of travel deals available to all young people (18-25 year-olds). If your flight gets cancelled by the airline and you still need to fly your best options are to either call us so an agent can re-book you or simply purchase another flight. If you do not wish to cancel online we can help you faster if you provide as much information as possible when you reach out to us please provide the following information: Please dont! Upon confirmation, any arbitral award may be enforced in any court of competent jurisdiction. If you would not like to accept the future travel credit, we can look into the possibility of a refund. Yes! We may correct any pricing errors on our website at any time. StudentUniverse is committed to protecting the privacy and confidentiality of your personal information. You can file an insurance claim through the company and wait to hear from them directly. After placing an order, you will receive an email from us with a StudentUniverse invoice number acknowledging that we have received your order. Please see the chart below to see if your flight is eligible for these rewards. Airlines can deny boarding without the proper identification. You will need to know the legal name and date of birth of your friend(s). If you book a package which does not include flights, our ABTA membership means that we provide financial protection for your money. Are the prices I see on your site in U.S. StudentUniverse is not an insurance company. Many travel arrangements (e.g. We bring to your attention the existence of a 'Community List', which contains details of air carriers that are subject to an operating ban within the EU. Each of StudentUniverse's 220+ worldwide airline partners has their own policy regarding refunds and cancellation waivers due to the coronavirus. You also can't split it between multiple flights. We aim to provide you with an amazing travel experience. StudentUniverse enables instant accommodation reservation and payment (full or 10% deposit) through our website. Transport and accommodation providers have differing cancellation policies and rules. StudentUniverse empowers young adults to experience the world with discount travel. Please check your applicable loyalty program for the specific terms of your membership. Please note that carriers may be subject to change. Some countries require insecticide spraying of aircraft prior to a flight or while you are on the aircraft. If you are paying by this method you will need to request account details from your consultant and make the payment at least three business days prior to the actual due date. Some bookings and other products and services made available by StudentUniverse are subject to additional terms and conditions disclosed to the buyer during the order process. You agree that in return for such a payment or benefit you assign absolutely to those Trustees any claims which you have or may have arising out of or relating to the non-provision of the services, including any claim against us, the travel agent (or your credit card issuer where applicable). Travel for less and live for more with deals, contests and more. Travel guidelines are continuously changing as the situation continues to evolve, but we're keeping an updated list of where you can travel, and what guidelines or restrictions are in place, on our blog. Please be patient with us and know that a real human is on the other end of your call or chat answering your questions. Our liability will in all cases be limited in accordance with and/or in an identical manner to: (a) the terms and conditions of the travel service providers that provide your travel arrangements (which, by making a booking with us, you acknowledge form part of these Booking Conditions) - and (b) relevant international conventions, including the Carriage by Air Conventions (within the meaning given in section 1(5) of the Carriage by Air Act 1961), the Athens Convention of 1974 on the Carriage of Passengers and their Luggage by Sea and the Convention of 1980 concerning International Carriage by Rail. Please check your airline's policy. are beginning to reopen to travelers who have been vaccinated. Vote 0 0 comments Best Add a Comment More posts you may like r/DiscountSuave Join 16 min. The Foreign and Commonwealth Travel Advice Unit may have issued information about your travel destination. Minimum stay and maximum stay rules apply to return and multi-stop flights. Then, on that page pick the best promo code, or deals, you interested and click the 'View Coupon' button. You may acknowledge and agree to these Terms: (i) electronically, including by e-mail; (ii) by handwritten signature; or (iii) by your payment of the invoice and/or your use of the services provided by StudentUniverse or any other travel supplier related to your booking. If you don't see a credit that you think should be there, give us a call. StudentUniverse enables the instant booking and payment (full or 10% deposit) of travel accommodation through our website (/hotels) and those of our affiliate sites. A change to your student status will not impact your credit. Travel documents may be subject to certain conditions and/or restrictions such as, but not limited to, being nonrefundable, non-date-changeable, and subject to cancellation and/or amendment fees. advance purchase tickets and non-flexible fares) may not be changeable after a reservation has been made and any alteration could incur a cancellation charge of up to 100% of the service cost. If you fail to follow this procedure we will have been deprived of the opportunity to investigate and rectify your complaint whilst you were travelling and this may affect your rights. Have I signed up before? For updated testing or vaccination requirements by country, check out our list of where Americans can travel right now for details. Transport and accommodation providers have differing cancellation policies and rules. You may see the name StudentUniverse affixed to motor vehicles, on signs around the hotel or elsewhere. Any errors in names, dates and timings may result in an inability to use that booking and the booking being cancelled. When you call multiple times, it wont move you up in the queueitll only ask if youd like to delete your place in line. In short, we can offer you whatever your ticket is eligible for, please trust that we are working hard to offer you the BEST option we can find for your ticket! That page has the latest coupons, promo codes and deals etc. First, they do not have a refund option. If we have arranged a package for you and you are prevented from taking your travel arrangements you may make a request to transfer those arrangements to another individual. Airlines are very strict on name changes once the ticket is issued, so please be careful if you're booking a flight for anyone but yourself. So call once, get in line and hang tight! 5 months later I am still trying to get my $900 back from this scam. Heres some answers to the top questions we are getting and information to help us help you faster. Please see your booking confirmation email for details of your booking provider and confirmation reference. Student hotels & hostels Along with helping students with special offers and discounts, the StudentUniverse holds the right to check and verify a student's identity. Log in to your account on our website and go to My Wallet to view your credit. On the ticket, they have a link to go to the website of the airline. The active codes can always be found on our Promo Codes Page. Log in (or join) to see if you are eligible. If you arrive late for a flight according to the airlines check-in requirements, or miss a flight, for ANY reason, you will lose the total value of your ticket. If you cant answer your phone anytime, it may be better to DM us so that you wont miss our messaging back (please note, we still may not be able to respond right away). Please understand that travel service providers may not be able to accommodate every request. How do I book seat assignments and meal requests? Typically, airline policy requires that you use credit for the same destination, but in some cases you may be able to change it. Please travel responsibly and take into account all local health guidelines and restrictions in both your home city and the destination youre considering visiting before traveling. Therefore, where your requested travel arrangements require that your personal information be sent to an overseas recipient (other than any of our overseas related entities), you agree that this is at your risk and we will not be liable or accountable for how those recipients handle your personal information. Individual countriesor even airlineshave the ability to require vaccinations from would-be travelers. You agree that you are bound by such additional terms and conditions. As travel and entry requirements are changing frequently, it's important to stay up to date and make sure that you'll be able to travel through any countries on your itineraries. It is your responsibility to ensure you have the proper visas/documents. Sometimes airlines provide us with fares we cannot display online, even to our members. in Student Universe coupons 10% OFF COUPON CODE 10% Off w/ Promo Code Shop Studentuniverse.com and receive 10% discount on your total order with code at checkout. Please note, if you cancelled your reservation prior to the airline canceling your flight, you may no be longer eligible to request a refund as you were the one to opt for cancellation. Many of the flights and flight-inclusive holidays on StudentUniverse.co.uk are financially protected by the ATOL scheme (under Flight Centre (UK) Limiteds ATOL number 4267). Any loyalty program discrepancies in relation to your booking must be communicated to us within one month of your return date.